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AI agents & automation

Agents that read, decide and act across your email, documents and internal systems — with guardrails, audit trails and human approval where it matters.

The problem

Most “automation” breaks on the first exception.

Rules-based automation handles the happy path and drops everything else on a person’s desk. Agents can handle the messy middle — unstructured emails, inconsistent documents, judgement calls — but only if they are scoped, tested and supervised properly.

Email · PO-4821 Approved Review
What we build

Capabilities

Document & email intake

Read orders, invoices, claims and requests in any format and turn them into structured, checked records.

Tool-using agents

Agents that look up data, call your systems and prepare actions — inside permissions you define.

Approval & escalation

Low-risk steps run on their own. Anything above a threshold waits for a person, with the context to decide fast.

Typical scenarios

  • Inbound order processing
  • Supplier and customer email triage
  • Invoice matching and exception handling
  • Internal helpdesk for policies and procedures

What you get

  • Working agent on your real data
  • Evaluation suite with pass/fail criteria
  • Permissions, limits and audit log
  • Runbook and owner training
How we deliver

Four steps, no surprises.

1

Map

Walk the workflow and list every exception.

2

Build

Thin working slice on real inputs.

3

Test

Run it against the eval set and edge cases.

4

Run

Roll out with monitoring and a fallback.

Let’s make AI work for you

Tell us about the workflow you’d like to improve. We’ll reply within one business day.